Advanced settings: when to use them
Short answer: Under Application Settings → Advanced: try Lite Mode if transitions lag and Legacy Rendering on older hardware. Leave Debug Mode off. Clear Cache deletes your edits and means re-downloading shows, so only use it after your final performance. Downgrade to v1.8.1 is only for when Broadway Media advises it.
| Setting | What it does | When to use it |
|---|---|---|
| Enable Lite Mode | Lighter playback | Transitions lag or buffer. May not fully fix it. |
| Enable Legacy Rendering | Older rendering method | Older or outdated hardware. Not guaranteed. |
| Enable Debug Mode | Opens the developer console with extra output information | Leave off unless Broadway Media asks for it |
| QLab Incoming / Outgoing Port | Network ports for QLab | Professional License only. See Export your show to QLab. |
| Clear Cache | Deletes cached data and your edits; you'll need to Delete and re-download shows | After your final performance, or if Broadway Media asks |
| Downgrade to v1.8.1 (General → Downgrade Version) | Installs an old version | Only if Broadway Media advises it |
| Computer Performance (sidebar) | In development | Ignore |
Related articles
Still stuck?
Show Goods product help is self-service, with no live chat or phone support. Try these next:
- Work through StagePlayer troubleshooting: start here.
- Check your computer against the StagePlayer system requirements.
- Orders, rentals, license dates, refunds and custom content are handled by Broadway Media, not Show Goods: broadwaymedia.com/support or hello@broadwaymedia.com.