Which Show Goods product do I have?
Short answer: Look at the app or email you are using. A desktop app that plays a licensed show's scenery is StagePlayer. A desktop app with warping, edge blending or the 9 to 5 Dolly Parton videos is Stage Studio. A newsletter counting down to your opening night is Broadway Quality. A planning tool for directors is Proscenio. A store for cast and crew gifts is Ensemble Supply.
| If you are using… | You have | Start here |
|---|---|---|
| A Mac or Windows app that plays pre-cued scenery you rented from Broadway Media, with Next, Jump to Next and Blackout Now buttons | StagePlayer | What is StagePlayer? |
| A Mac or Windows app with an Editor, Display and Audio tabs, warping or edge blending, or the 9 to 5 Dolly Parton video segments | Stage Studio | What is Stage Studio? |
| A free email newsletter counting down to your show's opening night | Broadway Quality | What is Broadway Quality? |
| A planning tool for directors at proscen.io | Proscenio | What is Proscenio? |
| An online store for personalized cast and crew gifts at ensemble.supply | Ensemble Supply | What is Ensemble Supply? |
Products that are not Show Goods products
- Scenery packages, Scenic Projections, digital backdrops, choreography guides and stage projector rentals are sold by Broadway Media. Show Goods software plays some of them, but orders, rentals and refunds are Broadway Media's. Go to broadwaymedia.com/support.
- Show licensing (the rights to perform a musical or play) comes from the show's licensing company, not Show Goods.
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Still stuck?
Show Goods product help is self-service, with no live chat or phone support. Try these next:
- Pick your product in Which product do I have? and open its troubleshooting guide.
- Search this help center using the words you see on screen (button names or error messages).