Privacy policy at a glance
Short answer: Show Goods collects the information you give it (like your name, email, school or theatre and show details) and information collected automatically (like device, usage and cookie data). It uses it to run and improve its products, send service and marketing messages, and show advertising, and it shares some with affiliates such as Broadway Media and with service providers. You can opt out of targeted advertising and marketing emails, and ask to see, correct or delete your information. The full policy is at showgoodsco.com/privacy.
Effective date: October 6, 2026. Who it covers: Show Goods, Stage Studio, StagePlayer, Proscenio, Broadway Quality and showgoodsco.com, and any linked website, app, newsletter or service.
What is collected
- Information you give: contact details; account details; your school, theatre or organization, role and productions (titles and dates); content you create or upload (show files, cues, media, plans, notes); purchase details (card data is handled by payment processors); messages and sign-ups.
- Collected automatically: device and connection data (IP address, browser, operating system, app version); approximate location from IP; usage data; app diagnostics such as crash reports and license or activation details; cookie and advertising identifiers; email opens and clicks.
- From others: affiliates including Broadway Media, schools or organizations that set up your account, people who invite you to collaborate, partners, ad and social platforms, and public sources.
How it's used
To provide, secure and improve the products; support; service messages (receipts, security alerts); newsletters and marketing from Show Goods and its brands; personalization; interest-based advertising, including building audiences with ad and social platforms using a hashed version of your email address; research; fraud prevention; and legal compliance.
Who it's shared with
Affiliates (including for their own marketing), service providers, advertising and analytics partners, your organization if it provides your account, collaborators you work with, and as required by law. Some advertising sharing may count as "selling" or "sharing" under some US state laws.
Your choices and rights
- Opt out of targeted advertising, sales and sharing: How to stop marketing emails and targeted ads.
- See, copy, correct or delete your information: How to see, correct or delete your personal information.
- Global Privacy Control is honored. Browser "Do Not Track" signals are not.
Other key points
- Age: products are for adults who lead productions. See Can students use Show Goods products?.
- Retention: kept while your account is active or as needed, then deleted or de-identified.
- Location: data is processed and stored in the United States.
- School agreements: a signed school, district or organization data agreement overrides this policy where they differ.
- Changes: updates are posted with a new effective date; reasonable steps are taken to tell you about material changes, such as a notice in the product or an email.
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Still stuck?
Show Goods product help is self-service, with no live chat or phone support. Try these next:
- Read the full policy at showgoodsco.com/policies.
- For the few requests that need a person, see How to get help with Show Goods products.